Guides for SaaS and CRM owners
| Article | Topics | Published |
|---|---|---|
Redesign brief: one outcome, one boundary, one ownerYou own the product and the date. A redesign bundles three purchases: new look, new copy, new behaviour. Name the one this release buys. 9 min read |
||
Call quality check without listening to every recordingYour team cannot listen to every call, and the unchecked ones leak. Worth checking is narrow: the script step skipped, the promise that missed the card. 9 min read |
||
Developer handover: what to collect before the buildA developer builds what you specify and fills the gaps you leave. Write down the result, the boundary and the acceptance checks before the work starts. 9 min read |
||
Layout to developer: 5 states to add before buildA polished screen hides what the build needs: empty, failed, waiting, too long, and not allowed. Ask the designer for those five before development starts. 9 min read |
||
Laravel handover: what to collect before day oneThe agency hands over a Laravel product and a date. Before anyone touches production, collect the access, the environment and the flows that can hurt. 9 min read |
||
Developer brief: how to order development workYou own the product and the date. Order development with a brief: the outcome you approve, the boundary, what done means, and who answers questions. 9 min read |
